Privacy Policy

Effective Date: May 1, 2026

Maison Kempt is committed to protecting your privacy and safeguarding the personal information you provide to us through our website, www.maisonkempt.ca, and through our services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Property address
Service requests and booking information
Any information submitted through contact forms, quotation requests, or email correspondence

We may also automatically collect certain technical information when you visit our website, i including:

IP address
Browser type
Device information
Website usage data
Pages visited and time spent on our website

How We Use Your Information

We use your information to:

Respond to inquiries and quote requests
Schedule and provide cleaning services
Communicate regarding appointments and services
Process payments and invoices
Improve our website and customer experience
Send service updates or promotional communications when permitted by law
Meet legal and regulatory requirements

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance and user experience.

Cookies may be used to:

Remember website preferences
Analyze website traffic
Measure marketing performance
Improve website functionality

You may disable cookies through your browser settings; however, certain website features may not function properly.

Sharing of Information

Maison Kempt does not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us with:

Website hosting
Payment processing
Scheduling and customer management software
Email communications
Analytics services

These providers are only permitted to use information as necessary to perform services on our behalf. We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed as completely secure.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent where applicable
Request deletion of personal information, subject to legal requirements
Inquire about how your information is collected and used

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Maison Kempt

Email: connect@maisonkempt.ca

Website: www.maisonkempt.ca

If you believe your privacy rights have been violated,

please contact us and we will work to resolve your concerns promptly.